Privacy Policy - Omnia-mind

1. Introduction

At Omnia Mind, accessible at omnia-mind.com, we are steadfastly committed to protecting the privacy and personal data of our users, customers, and visitors. We adhere to the principles of lawful, fair, and transparent processing of personal data and uphold the highest standards of security and confidentiality in compliance with applicable data protection laws, including the European General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

2. Scope of This Policy and Data Controller Role

This Privacy Policy applies to all personal data collected by Omnia Mind through our website omnia-mind.com and associated digital services. Omnia Mind is the data controller for the processing of your personal data for the purposes described herein.

If you have any questions or concerns about this policy or our data practices, you may contact us at [email protected].

3. Categories of Data We Process

We may collect and process the following categories of personal data:

3.1 Usage Data
We collect information about how you interact with our website, including your browser type, IP address, referring URLs, access timestamps, pages visited, and session duration.

3.2 Account Data
If you create an account on omnia-mind.com, we will collect your full name, email address, postal address, and phone number.

3.3 Profile Data
This includes data related to your account activity, interests, user preferences, purchase history, and behavioral patterns while engaging with our content and services.

3.4 Communication Data
Includes your interactions with our support team, inquiries made via email or contact forms, chat logs, and any feedback you provide.

3.5 Technical Data
Encompasses device identifiers, operating systems, browser versions, network configurations, and other technical attributes required to deliver our services efficiently.

3.6 Transaction Data
Includes billing information, shipping details, order history, and payment records. Note that sensitive payment data is processed via secure third-party gateways and is not stored on our servers.

3.7 Preference Data
Includes your preferences regarding marketing communications, consent to receive promotional materials, language settings, and product or service interests.

4. Legal Bases for Processing Personal Data

We rely on the following legal grounds for processing your personal data:

– Consent: Where you have given clear permission for us to process your personal data for a specific purpose.
– Contract: Processing is necessary to fulfill a contract with you or to take steps at your request before entering into such a contract.
– Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
– Legitimate Interest: Processing is necessary for our legitimate business interests, provided such interests do not override your fundamental rights and freedoms.

5. Your Rights

In accordance with the GDPR and CCPA (where applicable), you have the following rights:

– Right of Access: You may request confirmation as to whether your personal data is being processed and seek a copy of such data.
– Right of Rectification: You are entitled to request correction of inaccurate or incomplete personal data.
– Right to Erasure: Under certain circumstances, you may request the deletion of your personal data.
– Right to Restriction: You may request the limitation or restriction of the processing of your personal data.
– Right to Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.
– Right to Object: You may object to certain processing activities, including direct marketing and profiling.
– Right to Non-Discrimination (CCPA): You have the right not to receive discriminatory treatment for exercising your privacy rights.

You may exercise any of these rights by contacting us at [email protected].

6. Security Measures

We implement and maintain robust technical and organizational security measures to protect your personal data. These include:

– Data encryption using industry-standard protocols.
– Role-based access control to limit access to personal data on a need-to-know basis.
– Regular data backups and disaster recovery planning.
– Staff training and internal data protection policies.
– Secure coding practices and regular vulnerability assessments.

7. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA) or other regions with comprehensive data protection laws, we ensure appropriate safeguards are in place through the use of Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms in compliance with GDPR and relevant local legislation.

8. Data Retention

We retain personal data for no longer than is necessary for the purposes outlined in this policy, unless required to comply with legal, regulatory, or tax obligations. Specific retention periods include:

– Account and Profile Data: Retained for the duration of the user relationship and up to 2 years after account closure.
– Transaction Data: Retained for up to 7 years for financial compliance purposes.
– Communication Data: Retained for up to 3 years after last contact.
– Preference and Marketing Data: Retained until consent is withdrawn or data is updated.

9. Cookie Policy

Omnia-mind.com uses cookies and similar tracking technologies for a variety of purposes, categorized as follows:

– Essential Cookies: Required for core site functionality, such as user authentication and session management.
– Functional Cookies: Enable more advanced functionality, such as remembering user preferences and settings.
– Analytics Cookies: Collect anonymous statistical data to understand user behavior and improve our services.
– Performance Cookies: Facilitate website speed optimization and performance assessments.

All cookies are managed in compliance with GDPR and CCPA consent requirements.

10. Cookie Management and Compliance

When you visit omnia-mind.com for the first time, you will be presented with a cookie consent banner. You may manage your cookie preferences at any time through our Cookie Settings interface.

Under applicable laws, you have the right to opt in or opt out of specific categories of cookies. We honor browser-based “Do Not Track” signals and provide clear mechanisms to manage cookies consistently with privacy regulations.

11. Protection of Children’s Privacy

Omnia-mind.com is not intended for, nor does it knowingly collect data from, children under the age of 13. If we become aware that personal information from a child under 13 has been collected without verified parental consent, we will take steps to delete such information promptly.

12. Policy Updates

We may update this Privacy Policy periodically to reflect changes in law, our data processing practices, or new features. Any material changes will be communicated via prominent notifications on our website. Continued use of our services after such updates signifies acceptance of the revised policy.

13. Contact

If you have questions about this Privacy Policy, or if you wish to exercise your data protection rights, you may contact us at:

Email: [email protected]

We are committed to upholding your privacy rights and ensuring transparent and lawful data processing. Your trust is of utmost importance to us. For all queries regarding this Privacy Policy or your personal data, please do not hesitate to reach out.